Robert in Virginia asks:
I was looking for information on CRM platforms that might be used by other real estate photographers but couldn't find anything in the search function. I know I can use excel to list all of the agents and their contact info but with a background in sales and marketing, I am used to using a dedicated CRM platform. Have you written about this before or can you point me in a direction for more information?
Zoltan in Florida asks another question:
Do you know of any good client management software for real estate photographers?
I have am testing Pixifi.com which might just work though it is tailored mostly to portrait and wedding photographers. Maybe some community members would have some good suggestion.
Also, I want to implement a rewards program to my customers where I can give them thank you points for their business and for their referrals which can be exchanged for discounts towards further services of ours. I definitely could not find a proper software for that yet as all existing ones for small businesses require the clients to sign up on an in-store terminal (iPad). I often don't even meet my clients so I would need a solution where I can keep track of their activity and send them reminders of their status and options. Let me know if you know of ant software which could help me in this.
These are good questions for readers to give feedback on. Here are several client management systems that I know real estate photographers use:
When you are comparing client management systems be careful because many of these systems have much more than client management. Also, PCmag.com has a recent article that reviews all the popular systems that only do client management (usually referred to as CRM).
What client management system do you use?